Privacy Policy
This Privacy Policy explains how BYD SPOT collects, uses and shares personal information when you visit this website, place an order, contact us or otherwise use our services. The store is hosted by Shopify, which provides the ecommerce platform and processes information needed to operate the storefront and checkout.
Information we collect
Depending on how you use the store, we may collect contact details such as your name, email, telephone number and delivery or billing address; order details such as products, variants, prices and order history; payment-status and transaction information supplied by Shopify and payment providers; messages, fitment details and photos you voluntarily send for support; and device or usage information such as IP address, browser, cookies, pages viewed and interactions with the store.
Payment-card data is handled by Shopify and connected payment providers. BYD SPOT does not ask customers to send complete card numbers or security codes through contact forms or email.
How we use information
- to provide the storefront, cart, checkout and customer-account functions;
- to process payments, fulfill orders, arrange delivery and provide tracking;
- to answer product, fitment, order, return and customer-support requests;
- to prevent fraud, abuse, security incidents and prohibited transactions;
- to maintain records, comply with legal obligations and enforce store terms;
- to improve navigation, product information and store performance;
- to send marketing only where permitted and to honor unsubscribe choices.
How information is shared
We share information only as reasonably needed to operate the store or meet legal obligations. Recipients may include Shopify, payment providers, fulfillment partners, carriers, customer-support service providers, fraud-prevention providers, professional advisers and public authorities where legally required. These providers process information under their own terms or service agreements. We do not sell payment-card information.
Cookies and similar technologies
Shopify and the store use cookies and similar technologies for essential functions such as the cart, checkout, security, localization and account access. Optional analytics, personalization or advertising technologies may also operate when enabled and permitted. Available consent or privacy controls depend on location and store configuration. Blocking essential cookies can prevent parts of the store from working correctly.
International processing
BYD SPOT serves customers in multiple countries. Personal information may be processed in countries other than the customer’s location by Shopify and other providers used to complete an order or support request. Where required, providers rely on recognized safeguards for international transfers.
Retention and security
Information is kept for as long as reasonably needed to provide services, maintain transaction and tax records, resolve disputes, prevent fraud and comply with law. Retention periods vary by record type and jurisdiction. We and our providers use administrative, technical and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing of personal information, receive a portable copy, withdraw consent or appeal a decision. You can unsubscribe from marketing using the link in the message. To submit a privacy request, use the Contact Us page and clearly label the message “Privacy Request.” We may need to verify that the requester is entitled to act for the relevant customer account or order.
Children
The store is intended for adults capable of entering a purchase contract. It is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
Third-party links
The store may link to third-party websites or services. Their privacy practices are controlled by their own policies, and BYD SPOT is not responsible for those practices.
Changes and contact
We may update this policy when store practices, technology or legal requirements change. The current version appears on this page. For privacy questions or requests, use the Contact Us page. The request will be handled by the store operator responsible for BYD SPOT’s ecommerce operations.