Kontaktinformationen

Contact BYD SPOT

For product, fitment, order, delivery or return assistance, please submit your request through our Contact Us form. This is our current support channel.

Support email address: support@bydspot.com. While the mailbox is being set up, please use the contact form to ensure your message reaches us.

What to include

For an order, include your order number and the email used at checkout. For fitment, include your country, complete vehicle model, model year, powertrain, steering side, product link and the exact variant. For damage or an incorrect item, keep the product and packaging and include clear photographs.

Returns

Contact us before sending a return. We provide an approved return address after reviewing your request. A shipping origin or address printed on a parcel is not automatically an authorized return address.

Protect your information

Do not send payment-card details, passwords, identity documents or unrelated personal information through the form or email.

BYD SPOT is an independent accessories retailer and is not affiliated with, endorsed by, or sponsored by BYD Company Limited. Vehicle names and trademarks are used solely to identify product compatibility.